Meet the Team
At Instep we're passionate about developing people, which means you'll find every single member of our 38-strong team professional, personable and engaging.
Our highly skilled trainer and consultant team are amongst the best in the industry - coming from the ‘real world’; many are former directors and managers themselves and have experience working in a variety of both public and private sectors. We work hard to find, recruit and then immerse them into the Instep approach, so that when you meet them you not only hear and see their love for people development, but also experience their dedication to excellent customer service that Instep prides itself on.
Key to providing our great level of ‘proper’ customer service (something that seems all too rare nowadays) is the amazing Client Services team we have created. Whether you speak to a Director, Client Manager, or one of the support team, we guarantee you will be impressed by the steps we take to ensure your experience of Instep will be exactly what you’d hoped for – or perhaps even better!
Click on our pictures below to learn a little more about us...
Team Instep
Client Support Team ►
A selection of our Consultants ►
Mel Flood, Client Manager
Mel is a trusted expert when it comes to customer services and account management.
With an instinctive sense of getting to the heart of any issue, Mel helps her clients develop and navigate a clear training and development plan.
A voice of reason and calm whatever is thrown her way, Mel is responsible for generating new business and developing existing client relationships.
Email: .(JavaScript must be enabled to view this email address)
Tel: 07765 222162
Instep best moment:
Achieving preferred supplier status with Co-operative Financial Services. It was a lot of hard work but definitely worth it. Oh…and swinging through the trees when we went to Go Ape!
