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Influencing Skills

Duration:

A one-day workshop.

Aim of the Workshop:

To enable participants to consciously influence others positively, in a range of situations by using a range of techniques.

Workshop Objectives:

By the end of the workshop, participants will be able to:

  • Define what they can expect to gain from implementing the influencing process
  • Identify different influencing styles and power sources that are used when influencing others
  • Understand different approaches to influencing people
  • Describe a process for influencing others, and the techniques and skills required to put it into practice
  • Identify the reasons for resistance and conflict, and how they can be overcome.

Outline Programme:

  • Welcome and introduction
  • Definition of Influencing
  • Benefits to Influencing
  • Influencing Styles and Strategies
    • Sources of power
    • Influencing styles
    • Influencing strategies
    • Building rapport
  • The Influencing Process: Making Connections
    • Gaining perspective
    • Building rapport
    • Developing understanding
  • The Influencing Process: Leading the Way
    • Steering ideas
    • Proposing solutions
    • Agreeing action
  • Handling Resistance and Conflict
    • Reasons for resistance
    • Resolving conflict
    • Diffusing anger
    • Handling emotions
  • Individual Action Planning
  • Workshop evaluation and summary.

To find out when this programme is being run, please check our Open Programme Dates.

Customer quote