Duration:
A one-day workshop.
Aim of the Workshop:
To give participants the skills and knowledge to carry out an effective negotiation through effective communication and relationship building.
Workshop Objectives:
By the end of the workshop, participants will be able to:
- Understand and use the 6 stage negotiation process
- Explain how successful negotiators focus on finding solutions that work for both parties
- Describe how assertiveness enables the negotiation process
- List and use different types of negotiation
- Read and interpret non verbal communication
- Use listening and questioning skills effectively when negotiating.
Outline Programme:
- Welcome and introduction
- Benefits of Negotiation
- Delegates will identify and discuss their objectives for attending the workshop in groups
- What is negotiation?
- Win-win outcomes
- The Negotiation Process - the six steps
- 1. Preparation
- 2. Discussion
- 3. Proposing
- Negotiation Exercise 1
- Role play and observation
- Feedback, discussion and learning points
- Negotiation Exercise 2
- Group working
- Observation
- Feedback and review
- The final 3 stages of the negotiation process
- 5. Bargaining
- 6. Packaging
- 7. Agreeing
- Individual Action Planning
- Workshop evaluation and summary.
To find out when this programme is being run, please check our Open Programme Dates.
