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Complete Medical Group 'Building Internal Capability'

Our client Complete Medical Group (CMG) is a world-leading, full-service medical communications agency. Part of McCann Healthcare Worldwide, CMG helps clients turn evidence into action through strategic and tactical scientific communications.

With ambitions to become an 'employer of choice', we have helped CMG create and maintain an excellent working environment for all employees. Through changing the culture and developing a leadership style throughout the organisation, we have supported the senior team to create an empowered workforce more suited to the changing needs of the company and the industry in general.

The main focus has been to develop individuals and teams within their roles in order to drive the required changes. As part of our commitment to help CMG become more self-sufficient for its development and training needs, we have also worked with selected individuals on Trainer Training and developed a number of internal coaches and facilitators.

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What the client said

“Its a pleasure working with Instep, they always demonstrate a commitment to understanding the learning and development needs of our business and delivering appropriate and cost effect solutions.”


HR Manager
Complete Medical Group Limited